Hours of Operation:
Monday - Friday: 24 Hour Customer Support by Phone or Email
Saturday - Sunday: 9am-2pm EST
Phone: 678-762-6850
E-mail: customersupport@discretewireless.net

The form below will open a trouble ticket with our customer support staff. Please provide as much information as possible so we may more easily serve you.

Fields with are required.

Customer Support Contact Form
First Name	Last Name
Company Name	Phone
Email	Best Time to Contact you
Type of Problem
Application Issue(s) Billing Issue(s) Login Issue Mobile Issue(s) Training Needed Not Sure - Please Help
Unit name(s)
(Please provide any additional information concerning your problem. (Unit ID#'s, Account ID#, Type of problem, etc.))

Listed below are the most commonly requested departments and contact information for Discrete Wireless. Our business hours are 7:00 am to 8:00 pm EST. Monday - Friday.

Sales
Phone: 1-800-358-6178 or 678-762-6810
Email: sales@discretewireless.net

Customer Service
Monday - Friday: 24 Hour Customer Support by Phone or Email
Saturday - Sunday: 9am-2pm EST
Phone: 678-762-6850
E-mail: customersupport@discretewireless.net

Billing
E-mail: accounting@discretewireless.net

Marketing, Events, Press, Speaking Opportunities
E-mail: mkting@discretewireless.net

Corporate Headquarters
Discrete Wireless, Inc.
1327 Northmeadow Pkwy
Suite 150
Roswell, GA 30076-3861
Phone: 678-762-6800

Fax#'s

678-393-8262 – General fax documents

678-559-0476 – (Accounts Receivable) Hardware Order Forms, Service Order Forms, Credit Card Authorizations, and any other customer-related documents

678-623-6820 – (Accounts Payable) Faxed invoices and statements, installation invoice, service work

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